Terms of service

These terms and conditions apply to all orders made through SkateHut.com

Delivery

Delivery time depends on the selected delivery method and product availability. The estimated delivery time will be shown when you choose a delivery option.

All orders are shipped from one of our warehouses in Europe.

If the goods were damaged during delivery, contact us as soon as possible: email@skatehut.com. Please attach some pictures where you can clearly see the damage.

Payments

You can pay with:

  • ApplePay
  • Credit card / debit card
  • Google Pay
  • PayPal

The amount will be deducted from your card when the order is shipped. If you use a debit card, the amount will be reserved in your account according to the terms applicable to your card until we either accept or decline the payment.

If you choose a payment method that offers deferred payment or payment in installments, the money will be deducted in accordance with the applicable terms of the chosen payment method.

Gift cards

Gift cards are valid for 3 years from issuance. Any unused balance will be added to your SkateHut.com credit for future use. An unused balance can be claimed up to 1 year after expiration.

Complaints

If you wish to complain about your purchase, please contact us at email@skatehut.com or +44 330 027 0202

If you are unable to find a solution with us, you can send a complaint to the European Commission’s Online Dispute Resolution (online complaint portal) if you live in an EU country other than Denmark.

Contact us

If you have any questions regarding our terms and conditions, or if you have any other questions regarding SkateHut.com, please feel free to contact us:

SkateHut.com
SkatePro ApS
Omega 6
DK-8382 Hinnerup
Denmark
email@skatehut.com
+44 330 027 0202
Danish Tax-ID: DK28853866
We are paying VAT through the OSS scheme in Denmark. You can find more information about this on the EU website. You can find information about our company registry here: CVR

Appendix: Standard withdrawal form

This form only needs to be completed and returned if you exercise your right of withdrawal. It can be sent by email or included in the package when you return the goods.

"To SkateHut.com, SkatePro ApS, Omega 6, DK-8382 Hinnerup
I wish to exercise my right of withdrawal in relation to my purchase agreement of the following products ordered (insert date) / received (insert date): (insert product name). Sincerely (Insert customer name, address, order number, signature, date)"